Privacy Policy

Effective Date: October 15, 2025

Zolio is committed to protecting your privacy and ensuring transparency in how we handle your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

1. Information We Collect

We may collect the following types of information:

  • Personal Data: Name, email address, phone number, location, and other contact details.
  • Interview Data: Video/audio recordings, responses, and materials submitted during the interview process.
  • Usage Data: IP address, browser type, device information, pages visited, and time spent on our site.
  • Cookies and Tracking Technologies: Used to enhance user experience and analyze site usage.

2. Legal Basis for Processing (GDPR)

Under GDPR, we process personal data based on the following legal grounds:

  • Consent: When you voluntarily provide information or opt-in to communications.
  • Contractual Necessity: To deliver services you've requested.
  • Legitimate Interests: To improve our services, ensure security, and maintain business operations.
  • Legal Obligation: To comply with applicable laws and regulations.

3. How We Use Your Information

We use your data to:

  • Provide and improve our services.
  • Facilitate interview scheduling and delivery.
  • Communicate with candidates and employers.
  • Ensure platform security and integrity.
  • Fulfill legal and regulatory requirements.

4. Data Sharing and Transfers

We do not sell your personal data. We may share your information with:

  • Employers or recruiters using our platform.
  • Trusted service providers (e.g., hosting, analytics) under strict data protection agreements.
  • Legal authorities when required by law.

If data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).

5. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law. Interview data may be stored for a defined period to support recruitment processes, after which it is securely deleted.

6. Your Rights Under GDPR

If you are located in the EEA or UK, you have the right to:

  • Access your personal data.
  • Correct or update inaccurate data.
  • Request deletion of your data ("right to be forgotten").
  • Restrict or object to processing.
  • Data portability.
  • Withdraw consent at any time.

To exercise these rights, please contact us at [Insert Contact Email]. We will respond within the timeframe required by law.

7. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

8. Cookies and Tracking

We use cookies to enhance functionality and analyze usage. You can manage cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your data rights, please contact:

  • Email: admin@zolio.ai
  • Address: 1 Carnival, Infopark Campus, Kakkanad, Kochi, Kakkanad, Kerala 682042